About Tori Collier
Our Practice Manager is responsible for all aspects of the business management of the practice.
The Practice Manager manages all staff and oversees all aspects of the day-to-day running of the Practice.
If you have any suggestions to improve our service, or indeed complaints which you wish to put in writing, please address them to the Practice Manager.
Our Secretarial Team are responsible for managing referrals on behalf of the GP’s.
If you have a query regarding a referral please contact the practice. If you would like advice regarding waiting times or have any queries regarding an existing hospital appointment please contact Leighton Hospital Outpatients on 01270 612200.
Our team of Receptionists are trained to help you. They may need to ask you medical details in order to do so. All information given to them is treated in confidence and they are bound by the same codes of conduct as the Doctors and Nurses.
Hungerford Medical Centre are an accredited Keele University School of Medicine Teaching Practice and are involved in the training of third and fifth year medical students. Keele Medical School has an excellent reputation nationally, and we are very proud of our links with them. There are many advantages of being a Teaching Practice, not least of all that, as Doctors involved in training we need to keep our own knowledge/skills up-to-date and also reflect on our own consulting styles.
One of the main aims of the general practice placement is to improve communication and consultation skills. With patient consent, students may be sat observing consultations, may take the history themselves and then present their findings to the GP or may video the consultation (purely for teaching purposes, detailed consent taken from patients prior to this and recordings destroyed after the placement), by the time the students reach their final (5th) year they will also be suggesting management plans. All of this allows the students to identify how well they are doing and also areas where they could improve.
Any history or examination findings or management plans suggested by the students will always be reviewed fully by the responsible GP.
We understand that some problems are of a sensitive nature, and that some patients would prefer not to have a student present – we totally respect and understand this, please don’t ever feel pressurised into having a student present if you don’t feel comfortable with this.
We would like to thank patients for their continued support in helping train the future Doctors of tomorrow, some may even decide to come back and join us at some stage following their experience – Dr Hughes enjoyed a placement at Hungerford as a medical student and Dr Harvey trained here as a GP Registrar!