Prescriptions

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Ordering Repeat Prescriptions

  • Online via EMIS Patient Access or the NHS App
  • Using the Accurx system
  • Completing the repeat prescription slip provided with your medication.
  • Clicking on the GP appointment link on the home page and selecting the I Have An Admin Query option and then Repeat prescription.
  • Alternatively the completed prescription or hand-written list can be posted to: 

Hungerford Medical Centre, School Crescent, Crewe, Cheshire, CW1 5HA. Please remember to include a stamped addressed envelope if you require your paper prescription posted back to you.

Please note that our Receptionists and Prescribing Clerks are not allowed to take prescription requests over the phone. This is a safety issue as complex medical terminology can be misinterpreted when spoken over the phone.

Collecting your prescription

Please allow 2 clear working days for your repeat prescription request to be processed by the practice and sent to your nominated pharmacy as below:

Please remember after receiving your prescription some Pharmacies can take up to 4 days to prepare your medication for collection.

Occasionally the Doctor may request that you book an appointment to discuss your prescription request.

All patients receiving repeat prescriptions will need to be reviewed by a Doctor at least annually for monitoring and review of their medication.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Prescribing for fear of flying

As a Practice and in line with other Practices in our PCN, we have taken the decision to no longer prescribe sedating drugs such as Diazepam and Zopiclone for usage in fear of flying. There are several very good reasons why prescribing these drugs is not recommended:

  1. Diazepam and Zopiclone are both sedatives, which means they make you more relaxed and sleepier. If there is an emergency during the flight, it may impair your ability to concentrate, follow instructions and react to the situation. This could have serious safety consequences not just to yourself, but to those around you.
  2. Sedative drugs can make you fall into an unnatural non-REM sleep. This means you won’t move around as much as you would do in natural sleep. This can cause you to be at increased risk of developing a blood clot in the leg (DVT) or even the lung. Blood clots are very dangerous and can even prove fatal. This risk is even greater if your flight is greater than 4 hours.
  3. Whilst most people find Diazepam sedating, a small number have paradoxical agitation and increased aggression. It can also cause disinhibition, leading you to behave in a way that you would not normally. This could impact on your safety as well as that of other passengers. A similar effect can be seen with alcohol, which has led to passengers being removed from their flights.
  4. Diazepam and similar drugs are illegal in several countries. They may be confiscated, or you may find yourself in trouble with the police.

Given the above, we will no longer be prescribing Diazepam for flight anxiety or Zopiclone for flight insomnia. We appreciate that fear of flying is very real and very frightening. A much better approach is to tackle this properly with a Fear of Flying course run by the airlines. We have provided a number of these below:

British Airways: Flying with Confidence | Special assistance | British Airways

Virgin: How to cope with a fear of flying | Virgin

EasyJet: Courses | Fearless Flyer (easyjet.com)

Prescribing for hospital scans/procedures

As a Practice and in line with other Practices in our PCN, we have taken the decision to no longer prescribe sedatives for hospital scans or other procedures.  This is because the responsibility for monitoring a patient during the scan/procedure is with the person who prescribed the drug.  It therefore needs to be issued by the consultant or radiographer who will oversee the scan or procedure as they will be present at the time.  This policy decision is adhered to by all prescribers working within the Practice. If you feel you need support to undergo a scan/procedure, please contact the radiology department who may prescribe if they feel it appropriate.

Medication Reviews

If you have a repeat prescription, we may ask you to book a medication review. We will be in touch when your medication review is due.

Prescription Charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take them to a pharmacy. Do not put it in your household bin or flush it down the toilet.

About Pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • Earache
  • Impetigo
  • Insect bites
  • sore throats
  • Shingles
  • Sinusitis                                     
  • tummy trouble                        
  • aches and pains
  • water infections

You can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard. Find a pharmacy (nhs.uk).